What do I do if I have not received a confirmation email?

Modified on Fri, 30 Dec 2022 at 12:44 PM

You will normally receive a confirmation email within an hour of completing your order. If you have not received one, please check your spam folder first.


If you have a customer account, you can also view your order there.


If you don't find an order confirmation there either, please contact our customer service. We will then check whether we have received your order.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article