Why was my order/item cancelled?

Modified on Fri, 30 Dec, 2022 at 12:49 PM

We are very sorry if your order or an item has been cancelled by us. Sometimes an item is already sold out but is still shown as available in the shop.


If an item is particularly popular, it may go out of stock just before you complete your order. In very rare cases, our system is not able to update this in time, so the order or item has to be cancelled afterwards.

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